MexVisa Pro ("we," "us," or "our") operates mexvisapro.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our immigration consulting services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us via WhatsApp, email, or phone
- Request a consultation or quote
- Provide documents for immigration processing
- Subscribe to updates or newsletters
This information may include: name, email address, phone number, nationality, passport details, financial documents, and immigration history.
How We Use Your Information
- To provide immigration consulting and visa processing services
- To communicate with you about your case
- To comply with Mexican immigration law and INM requirements
- To improve our website and services
- To send service-related communications
Document Security
We take the security of your immigration documents seriously. All personal documents (passports, bank statements, certificates) are stored securely, transmitted via encrypted channels, and retained only for the duration necessary to complete your immigration process. Documents are deleted or returned upon request after case completion.
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information only with:
- Mexican immigration authorities (INM, SRE) as required for your visa application
- Mexican consulates processing your visa
- Certified translators for document translation
- Legal authorities when required by law
Cookies and Analytics
Our website may use cookies and analytics services to understand how visitors use our site. These tools collect anonymous usage data and do not identify individual users. You can disable cookies through your browser settings.
Third-Party Links
Our website contains links to Mexican government portals (INM, SAT, SRE) and third-party services (WhatsApp). We are not responsible for the privacy practices of these external sites.
Your Rights
Under Mexican data protection law (Ley Federal de Protección de Datos Personales), you have the right to:
- Access your personal information
- Rectify inaccurate data
- Cancel or delete your data
- Object to the processing of your data
Contact Us
For privacy-related inquiries or to exercise your rights:
- Email: info@mexvisapro.com
- WhatsApp: +52 998 758 3392
- Location: Riviera Maya, Quintana Roo, Mexico